Munisense incident

Water (lv8) nodes offline

Major Resolved View vendor source →

Munisense experienced a major incident on August 28, 2024 affecting Sensor Data Stream, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 07:58 AM UTC
Resolved
Aug 28, 2024, 08:27 AM UTC
Duration
28m
Detected by Pingoru
Aug 28, 2024, 07:58 AM UTC

Affected components

Sensor Data Stream

Update timeline

  1. investigating Aug 28, 2024, 07:58 AM UTC

    We are currently see a problem in regards to greatly reduced traffic from our mslv8 / mslvr nodes. We are currently investigating the problem.

  2. monitoring Aug 28, 2024, 08:02 AM UTC

    We see devices connecting (intermittently) again, we are monitoring the situation.

  3. resolved Aug 28, 2024, 08:27 AM UTC

    We have received confirmation from our provider that the issue is resolved. We continue to monitor it.