Munisense experienced a major incident on September 19, 2024 affecting Sensor Data Stream, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Sensor Data Stream
Update timeline
- investigating Sep 19, 2024, 09:29 AM UTC
We are currently not receiving data for our mslv8 devices. We have notified our provider and are investegating.
- monitoring Sep 19, 2024, 09:37 AM UTC
From ~11:00 till ~11:30 we did not receive data. Currently we are receiving data again. We are still investigating / monitoring the issue. if your device was supposed to connect in that timeframe we did not get that data. It will be re-transmitted the next time. Keep in mind that this can take up to 24 hours depending on the connect frequency of the device. If you have any questions please contact [email protected]
- resolved Sep 19, 2024, 11:43 AM UTC
This incident has been resolved.