Munisense incident

mslv8 data is currently not being received

Major Resolved View vendor source →

Munisense experienced a major incident on September 23, 2024 affecting Sensor Data Stream, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 07:59 AM UTC
Resolved
Sep 23, 2024, 11:06 AM UTC
Duration
3h 7m
Detected by Pingoru
Sep 23, 2024, 07:59 AM UTC

Affected components

Sensor Data Stream

Update timeline

  1. investigating Sep 23, 2024, 07:59 AM UTC

    We are currently not receiving any data from our mobile operator. We have contacted them to start the investigation.

  2. monitoring Sep 23, 2024, 08:25 AM UTC

    The problem seems to be resolved, we are monitoring the situation and investigating the root cause with the provider

  3. resolved Sep 23, 2024, 11:06 AM UTC

    We have not observed anymore issues. The investigation to the root cause it still ongoing. If you continue to see problems please contact [email protected]