Munisense incident

Emails are not being sent by our platform (notifications, invites)

Munisense experienced a notice incident on March 19, 2025 affecting Notifications, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2025, 09:12 AM UTC
Resolved: Mar 19, 2025, 09:36 AM UTC
Duration: 24m
Detected by Pingoru: Mar 19, 2025, 09:12 AM UTC

Affected components

Notifications

Update timeline

investigating Mar 19, 2025, 09:12 AM UTC

We are currently investigating an issues with sending emails. We are currently unable to send out notifications or invites for example. Our support email is working correctly.
resolved Mar 19, 2025, 09:36 AM UTC

We have resolved the issues and email is being sent again. We estimate that we were unable to send out notifications between 08:00 and 10:30. We apologize for any inconvenience, if you are missing email please contact [email protected] so we can check if we can re-sent those.