Munisense experienced a major incident on March 31, 2025 affecting Sensor Data Stream, lasting 18h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2025, 01:00 PM UTC
We are currently investigating a problem where the realtime water data is not available or delayed. We will update as soon as possible.
- identified Mar 31, 2025, 01:49 PM UTC
We have implemented some fixes, realtime dataflow should be available again. We are still investigating the problem so it might still be unstable.
- monitoring Mar 31, 2025, 02:46 PM UTC
We have implemented some fixes and added extra database. We are still investigating the root cause but for now we have a stable system again. Validated data might still be delayed, we are processing this as quickly as we can.
- resolved Apr 01, 2025, 07:29 AM UTC
During last night we have not seen any more issues and our databases are in fully working order. We are taking steps to investigate the root cause so that we can prevent this in the future. Our apologies for any inconvenience and if you have any questions please contact [email protected]