Munisense incident

Delayed data ingress and slower portals for Noise

Minor Resolved View vendor source →

Munisense experienced a minor incident on May 2, 2025 affecting Sensor Data Stream and Customer Portal and 1 more component, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 01:33 PM UTC
Resolved
May 02, 2025, 07:15 PM UTC
Duration
5h 41m
Detected by Pingoru
May 02, 2025, 01:33 PM UTC

Affected components

Sensor Data StreamCustomer PortalNotificationsPortal Webservice API

Update timeline

  1. identified May 02, 2025, 01:33 PM UTC

    We have seen that our data ingress is slower than usual, also the portals may be slower and/or unavailable. We are actively working on a solution.

  2. monitoring May 02, 2025, 02:41 PM UTC

    Data ingress is now working on the backlog of data. We expect all data is up to date in about an hour.

  3. resolved May 02, 2025, 07:15 PM UTC

    This incident has been resolved.