MultiSafepay Outage History
MultiSafepay is up right nowPingoru has recorded 51 incidents for MultiSafepay: 26 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 0 of 720 (0%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 3 | 15 of 720 (2%) |
| July 2026 | 5 | 8 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 1 | 24 of 583 (4%) |
Incidents, newest first
Minor October 6, 2025 EXTERNAL - KBC: Full disruption 21h 58m Payments
Started Oct 06, 2025, 09:31 AM UTC· resolved Oct 07, 2025, 07:29 AM UTC
- identified Oct 06, 2025, 09:31 AM UTC
An incident has been identified at KBC, resulting in a failure to process KBC payments since 10:52 CEST We are currently awaiting further updates from KBC regarding the resolution of the issue. Further communication will follow as soon as more information becomes available.
- resolved Oct 07, 2025, 07:29 AM UTC
The incident at KBC was resolved around 08:00 CEST. Transaction processing has since returned to normal, with conversions performing as expected.
Minor May 20, 2025 iDEAL performance issues identified at issuer ABN AMRO, ING 53m Payments
Started May 20, 2025, 10:52 AM UTC· resolved May 20, 2025, 11:46 AM UTC
- investigating May 20, 2025, 10:52 AM UTC
We are currently investigating a performance drop at issuer ABN AMRO.
- identified May 20, 2025, 11:07 AM UTC
For more details: https://availability.ideal.nl/
- identified May 20, 2025, 11:22 AM UTC
Issuer ING has been also been reporting performance issues.
- resolved May 20, 2025, 11:46 AM UTC
The incident has been resolved.
Minor May 3, 2025 EXTERNAL - iDEAL: Disruption at Rabobank 3h 11m Payments
Started May 03, 2025, 02:37 PM UTC· resolved May 03, 2025, 05:49 PM UTC
- identified May 03, 2025, 02:37 PM UTC
Issuer Rabobank is encountering conversion issues that are causing payment failures since 15:13 CEST. We're monitoring the situation and awaiting resolution by Rabobank. For more details: https://availability.ideal.nl/
- resolved May 03, 2025, 05:49 PM UTC
The incident has been resolved as of 18:56 CEST. For more details https://availability.ideal.nl/
Minor March 19, 2025 EXTERNAL - iDEAL: Disruption at ING 3h 11m Payments
Started Mar 19, 2025, 09:10 AM UTC· resolved Mar 19, 2025, 12:22 PM UTC
- identified Mar 19, 2025, 09:10 AM UTC
Issuer ING is encountering conversion issues that are causing payment failures. For more details: https://availability.ideal.nl/
- resolved Mar 19, 2025, 12:22 PM UTC
The incident has been resolved since 10:11 CET For more details: https://availability.ideal.nl/
Notice March 3, 2025 Bancontact performance degradation 7m API, Payments, MultiSafepay payment pages
Started Mar 03, 2025, 10:45 AM UTC· resolved Mar 03, 2025, 10:53 AM UTC
- identified Mar 03, 2025, 10:45 AM UTC
Bancontact is experiencing general conversion issues. MultiSafepay is standing by for a resolution from Bancontact
- resolved Mar 03, 2025, 10:53 AM UTC
This incident has been resolved.
Major February 11, 2025 [Bancontact] Major disruption in payment success rate 8m Payments
Started Feb 11, 2025, 07:57 AM UTC· resolved Feb 11, 2025, 08:05 AM UTC
- investigating Feb 11, 2025, 07:57 AM UTC
We are actively investigating reports of Bancontact payment success rate issues. We will provide an update as soon as more information becomes available.
- resolved Feb 11, 2025, 08:05 AM UTC
The incident has been resolved as per 08:59 CET. Our team will further monitor but close the incident.
Minor January 22, 2025 EXTERNAL - iDEAL: Major disruption at ABN AMRO 11m Payments
Started Jan 22, 2025, 10:01 AM UTC· resolved Jan 22, 2025, 10:12 AM UTC
- identified Jan 22, 2025, 10:01 AM UTC
The issuer ABN AMRO is experiencing major conversion issues. For more details: https://availability.ideal.nl/
- resolved Jan 22, 2025, 10:12 AM UTC
This incident has been resolved. For more details: https://availability.ideal.nl/
Notice January 8, 2025 EXTERNAL - iDEAL: Major disruption at ING 1h 51m Payments
Started Jan 08, 2025, 01:13 PM UTC· resolved Jan 08, 2025, 03:05 PM UTC
- investigating Jan 08, 2025, 01:13 PM UTC
EXTERNAL - iDEAL: Major disruption at ING
- resolved Jan 08, 2025, 03:05 PM UTC
This incident has been resolved.
Notice January 8, 2025 EXTERNAL - iDEAL: Major disruption at Rabobank 1h 38m Payments
Started Jan 08, 2025, 05:50 AM UTC· resolved Jan 08, 2025, 07:29 AM UTC
- identified Jan 08, 2025, 05:50 AM UTC
Rabobank iDEAL is experiencing general conversion issues.
- resolved Jan 08, 2025, 07:29 AM UTC
This incident has been resolved.
Major December 4, 2024 [iDEAL] Major performance drop in iDEAL transactions 11m Payments
Started Dec 04, 2024, 09:43 AM UTC· resolved Dec 04, 2024, 09:55 AM UTC
- investigating Dec 04, 2024, 09:43 AM UTC
We are currently investigating a large performance drop in iDEAL transactions.
- resolved Dec 04, 2024, 09:55 AM UTC
The incident has been resolved
Minor December 3, 2024 [iDEAL] Issuer Rabobank is experiencing a performance drop 22m Payments
Started Dec 03, 2024, 12:21 PM UTC· resolved Dec 03, 2024, 12:44 PM UTC
- investigating Dec 03, 2024, 12:21 PM UTC
We are currently seeing a performance drop in iDEAL transactions from the issuer Rabobank. We are awaiting resolution from Rabobank on these issues. For more details: https://availability.ideal.nl/
- identified Dec 03, 2024, 12:22 PM UTC
The issue has been identified at Rabobank
- resolved Dec 03, 2024, 12:44 PM UTC
The incident has been resolved by Rabobank
Minor October 30, 2024 [iDEAL] ASN, SNS, Regiobank performance drop 12m Payments
Started Oct 30, 2024, 07:46 AM UTC· resolved Oct 30, 2024, 07:59 AM UTC
- identified Oct 30, 2024, 07:46 AM UTC
[iDEAL] ASN, SNS, Regiobank are experiencing issues which result in a conversion drop. For more details: https://availability.ideal.nl/
- resolved Oct 30, 2024, 07:59 AM UTC
The incident has been resolved.