MTH Networks Outage History

**Update (18 Oct 2026 11:26hrs)** As our investigation has progressed, we have identified that this issue is impacting the entire customer base at this site. Our engineers are continuing to investigate and work towards identifying the root cause while restoring affected services as quickly as possible. Thank you for your patience and understanding.

**Update (18 Oct 2026 11:44hrs)** We have now identified the root cause of the incident, which was related to equipment located on site. The affected equipment has been remotely rebooted, and since completing this action we have seen customer services begin to restore across the site. Based on our observations, we are confident that the issue has now been resolved. We will continue to closely monitor both customer services and the site equipment to ensure stability and confirm there is no recurrence of the issue.

The OFNL Network has made us aware of an ongoing incident in the following location(s): Loddon NR14 **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

Please see the latest update below: > **Update (08 Oct 2026 14:56hrs)** > Following engineer attendance on site, the root cause of the issue was identified and has now been successfully resolved. We have observed all affected customer services restoring and, following continued monitoring, we are confident that the issue has been fully resolved.