MTH Networks incident

OFNL Incident: HG5 Harrogate

Minor Resolved

MTH Networks experienced a minor incident on October 8, 2026 affecting OFNL, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 08:00 AM UTC
Resolved
Oct 08, 2026, 01:56 PM UTC
Duration
5h 55m
Detected by Pingoru
Oct 08, 2026, 08:00 AM UTC

Affected components

OFNL

Update timeline

  1. investigating Oct 08, 2026, 08:00 AM UTC

    The OFNL Network has made us aware of an ongoing incident in the following location(s): * HG5 Harrogate **PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!** We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.

  2. identified Oct 08, 2026, 01:46 PM UTC

    Please see the latest update below: > **Update (08 Oct 2026 14:56hrs)** > Following engineer attendance on site, the root cause of the issue was identified and has now been successfully resolved. We have observed all affected customer services restoring and, following continued monitoring, we are confident that the issue has been fully resolved.

  3. resolved Oct 08, 2026, 01:56 PM UTC

    We implemented a fix and are currently monitoring the result.