movingimage experienced a minor incident on July 25, 2025 affecting VideoManager Pro and Webcast, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 25, 2025, 10:04 AM UTC
Dear movingimage Users, We have identified the cause of this issue and are working to resolve it as soon as possible. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team
- resolved Jul 25, 2025, 11:55 AM UTC
Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team