Morningstar Product incident
Morningstar Service Notification: Morningstar Presentation Studio Outage
Morningstar Product experienced a major incident on November 9, 2022, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 09, 2022, 03:23 PM UTC
Morningstar Presentation Studio is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.
- resolved Nov 10, 2022, 01:25 PM UTC
We have fixed the issue that affected the availability of Presentation Studio. The problem occurred because of a large batch process leading to downtime and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.