Morningstar Product incident

Morningstar Service Notification: Morningstar Direct Web Hosted Tools Issue

Minor Resolved View vendor source →

Morningstar Product experienced a minor incident on February 7, 2023, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 04:45 PM UTC
Resolved
Feb 07, 2023, 05:15 PM UTC
Duration
29m
Detected by Pingoru
Feb 07, 2023, 04:45 PM UTC

Update timeline

  1. identified Feb 07, 2023, 05:41 PM UTC

    Morningstar Direct is experiencing intermittent functionality issues with it's web hosted tools, including charts. Our team is working to fix the problem as quickly as possible. We apologize for the inconvenience and will update you as we work to resolve the issue. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.

  2. resolved Feb 07, 2023, 05:43 PM UTC

    We have fixed the issue that affected the functionality issues of Morningstar Direct's web hosted tools and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.