Morningstar Product incident
Morningstar Service Notification: Bloomberg Index Data Delay
Morningstar Product experienced a minor incident on May 17, 2023 affecting Morningstar Advisor Workstation, lasting 17h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 17, 2023, 02:25 PM UTC
Morningstar is experiencing a delayed data issue for 6,811 Bloomberg Indexes, where their data is still as of May 15. Our team is working to fix the problem as quickly as possible. We apologize for the inconvenience and will update you as we work to resolve the issue. Contact Morningstar Support if you have any additional questions or needs.
- monitoring May 17, 2023, 08:36 PM UTC
As we shared with you earlier, Morningstar is experiencing a delay data issue for 6,811 Bloomberg Indexes, where their data is still as of May 15. Our team is continuing to work on the problem. We will update you as we work to resolve the issue.
- resolved May 18, 2023, 02:37 PM UTC
Morningstar resolved the delayed data issue for the impacted 6,811 Bloomberg Indexes and they are now reflecting the latest data. We apologize for the inconvenience and contact Morningstar Support if you have any additional questions or needs.