Morningstar Product incident

Retirement Manager User Experience Outage

Critical Resolved View vendor source →

Morningstar Product experienced a critical incident on December 18, 2023 affecting Retirement Manager User Experience, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 06:06 PM UTC
Resolved
Dec 18, 2023, 10:29 PM UTC
Duration
4h 23m
Detected by Pingoru
Dec 18, 2023, 06:06 PM UTC

Affected components

Retirement Manager User Experience

Update timeline

  1. investigating Dec 18, 2023, 06:06 PM UTC

    Retirement Manager User Experience is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.

  2. resolved Dec 18, 2023, 10:29 PM UTC

    This incident has been resolved.