Morningstar Product incident

Direct Web Services - degraded

Major Resolved View vendor source →

Morningstar Product experienced a major incident on September 9, 2024, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 07:40 AM UTC
Resolved
Sep 09, 2024, 08:32 AM UTC
Duration
52m
Detected by Pingoru
Sep 09, 2024, 07:40 AM UTC

Update timeline

  1. investigating Sep 09, 2024, 07:40 AM UTC

    We are currently investigating this issue.

  2. identified Sep 09, 2024, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2024, 08:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2024, 08:32 AM UTC

    This incident has been resolved.