Morningstar Product incident

Morningstar Service Notification: Morningstar Direct Web Services Outage

Major Resolved View vendor source →

Morningstar Product experienced a major incident on January 29, 2025, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 02:00 PM UTC
Resolved
Jan 29, 2025, 08:30 PM UTC
Duration
6h 30m
Detected by Pingoru
Jan 29, 2025, 02:00 PM UTC

Update timeline

  1. identified Feb 21, 2025, 03:54 PM UTC

    Morningstar Direct Web Services is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

  2. resolved Feb 21, 2025, 03:54 PM UTC

    We have fixed the issue that caused the Morningstar Direct Web Services outage, and the service is now restored. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.