Morningstar Product incident

Morningstar Service Notification: Morningstar Office Slowness

Major Resolved View vendor source →

Morningstar Product experienced a major incident on January 29, 2025, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 02:10 PM UTC
Resolved
Jan 29, 2025, 08:49 PM UTC
Duration
6h 39m
Detected by Pingoru
Jan 29, 2025, 02:10 PM UTC

Update timeline

  1. identified Jan 29, 2025, 02:10 PM UTC

    Morningstar Office is currently experiencing slowness. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.

  2. resolved Jan 29, 2025, 08:49 PM UTC

    We have fixed the issue that caused the Morningstar Office slowness, and the service is now restored. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.