MOREnet experienced a notice incident on July 29, 2025 affecting MOREnet Internet and Carrier Network, lasting 11h 24m. The incident has been resolved; the full update timeline is below.
Affected components
MOREnet InternetCarrier Network
Update timeline
- investigating Jul 29, 2025, 04:25 PM UTC
Sites: Ballard R-II Holden R-III Holden Branch Trails Regional Library Description: Suspected fault in the Lees Summit, MO area under investigation. No ETR given at this time.
- identified Jul 29, 2025, 05:33 PM UTC
fiber fault identified, splicers have been called in. no ETR as of yet.
- identified Jul 29, 2025, 07:23 PM UTC
crews are in the process of digging up the fiber
- identified Jul 29, 2025, 09:23 PM UTC
Splicing and excavating continues.
- identified Jul 30, 2025, 03:48 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 30, 2025, 03:49 AM UTC
services restored at 6:30pm
- resolved Jul 30, 2025, 03:49 AM UTC
This incident has been resolved.