MOREnet experienced a notice incident on July 2, 2026 affecting MOREnet Internet and Carrier Network, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 02:25 PM UTC
Sites: Appleton City Public Library Green Ridge R-VIII Henry Co. R-I Hudson R-IX Lenora Blackmore Branch - Henry County Library Montrose R-XIV Main Branch Harrisonville - Cass County Library Oak Hill R-1 Strasburg C-3 as well as sites in Jefferson City, MO Description: Link flapping (i.e. intermittent outages) in the last hour. Vendor ticket has been reopened and they are working on the issue. Will update as info is provided.
- identified Jul 02, 2026, 03:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 02, 2026, 04:37 PM UTC
Root Cause: A fiber issue within a partner provider's network in Jefferson City, MO impacted client services. Fix Action: The partner provider cleaned and reterminated their fiber optic connections, thus restoring services to a stable state