MOREnet experienced a notice incident on August 19, 2025 affecting MOREnet Internet and Carrier Network, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
MOREnet InternetCarrier Network
Update timeline
- identified Aug 19, 2025, 11:25 AM UTC
Sites: Gallatin R-V Winston R-VI Outage: thorughout the window Description: The vendor has updated SW on network devices. Work has been completed however one of the devices upstream of Winston/Gallatin didn't not recover and a technician has been dispatched to boot/troubleshoot that device. Needless to say, this maintenance window has been extended.
- monitoring Aug 19, 2025, 12:07 PM UTC
Both sites are in recovery. Will watch throughout the day.
- resolved Aug 19, 2025, 01:03 PM UTC
all clear has been received as work is officially completed