MOREnet experienced a notice incident on October 2, 2025 affecting MOREnet Internet and Carrier Network, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2025, 05:45 PM UTC
Sites Implacted: A T Still University - St. Louis Affton High - Affton 101 Boncl R-X Callaway County Public Library - Daniel Boone Regional Library Fulton 58 Gideon 37 Hancock Place Hannibal Campus - Moberly Area Community College Hannibal LaGrange University John Burroughs School Kennett Higher Education Center - SEMO Korf Gymnasium/Administration Building - Hannibal 60 Leopold R-III Main Library - Mississippi County Library Maplewood Public Library Mexico Branch - Mexico-Audrain County Library Mexico Campus - Moberly Area Community College Mitchell Memorial Library - Mississippi County Library Osage Beach Library - Camden County Library Poplar Bluff Public Library Poplar Bluff Public Library Rhodes Memorial Library - New Madrid County Library Rhodes Memorial Library - New Madrid County Library St. Clair Branch - Scenic Regional Library Union R-XI Middle School University Physicians Fulton Webster Groves Public Library Zalma R-V Tickets created, under investigation
- investigating Oct 02, 2025, 07:13 PM UTC
issue still under investigation, ticket has been escalated.
- investigating Oct 02, 2025, 08:13 PM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2025, 08:27 PM UTC
still investigating and waiting on AT&T to respond.
- identified Oct 02, 2025, 09:59 PM UTC
issue related to an optical fault still under identification. No ETR given yet, will post more as I receive information.
- monitoring Oct 02, 2025, 10:28 PM UTC
all sites have recovered after replacement of a faulty optical card in the vendor network.
- monitoring Oct 02, 2025, 10:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2025, 10:36 PM UTC
This incident has been resolved.