MoonPay incident

OnRamp unavailable for some customers

Notice Resolved View vendor source →

MoonPay experienced a notice incident on July 7, 2025 affecting On-ramp Widget, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 10:15 PM UTC
Resolved
Jul 07, 2025, 10:25 PM UTC
Duration
9m
Detected by Pingoru
Jul 07, 2025, 10:15 PM UTC

Affected components

On-ramp Widget

Update timeline

  1. investigating Jul 07, 2025, 10:15 PM UTC

    We've spotted that something has gone wrong with our OnRamp product. We're currently investigating the issue, and will provide an update soon.

  2. resolved Jul 07, 2025, 10:25 PM UTC

    The issue affecting our on-ramping product has now been solved. On ramping is working again.