Monte Carlo Data incident

Email notifications may be quarantined by third-party security gateways

Minor Resolved
Started
Apr 14, 2026, 12:00 AM UTC
Resolved
Apr 24, 2026, 12:00 AM UTC
Duration
10d
Detected by Pingoru
Apr 14, 2026, 12:00 AM UTC

Update timeline

  1. identified Apr 14, 2026, 12:00 AM UTC

    Some Monte Carlo email notifications may be quarantined by third-party email security gateways (e.g., Proofpoint) before reaching recipients, despite successful delivery from our platform. We recommend allowlisting mail.getmontecarlo.com on your email security tool to ensure reliable delivery.

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