Monte Carlo Data incident

Snowflake data collection issues (Snowflake EU region)

Minor Resolved

Monte Carlo Data experienced a minor incident on September 4, 2026, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 07:00 AM UTC
Resolved
Sep 04, 2026, 08:30 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 04, 2026, 07:00 AM UTC

Update timeline

  1. investigating Sep 04, 2026, 07:00 AM UTC

    We’re investigating connectivity issues affecting Snowflake instances in the EU region. Anomaly detection is affected for accounts hosted in Monte Carlo's EU region, as well as customers with Snowflake integrations hosted in Snowflake EU. Metadata collection may be delayed or fail for accounts connecting to a Snowflake instance hosted in the EU, regardless of their Monte Carlo region. For more information, please refer to Snowflake’s status page: https://status.snowflake.com/incidents/fl9tkpj8d7hk

  2. resolved Sep 04, 2026, 11:08 AM UTC

    The Snowflake incident has been resolved, and data collection and anomaly detection are back to normal on all affected accounts.