MongoDB incident

Atlas Backup Export Jobs Degraded Performance

MongoDB is currently experiencing a minor incident affecting MongoDB Cloud and MongoDB Atlas for Government, which began 20h ago. The vendor's full update timeline is below.

Started
May 06, 2026, 09:48 PM UTC
Resolved
Ongoing
Duration
● 19h 33m
Detected by Pingoru
May 06, 2026, 09:48 PM UTC

Affected components

MongoDB CloudMongoDB Atlas for Government

Update timeline

  1. identified May 06, 2026, 09:48 PM UTC

    Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

  2. identified May 07, 2026, 01:20 AM UTC

    We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

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