MongoDB experienced a notice incident on May 3, 2026 affecting MongoDB Cloud, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
MongoDB Cloud
Update timeline
- investigating May 03, 2026, 05:33 PM UTC
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
- monitoring May 03, 2026, 08:19 PM UTC
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.
- resolved May 05, 2026, 05:28 PM UTC
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.