MongoDB incident

MongoDB Atlas: Atlas Streams Metrics to Datadog delayed

Minor Resolved View vendor source →

MongoDB experienced a minor incident on August 26, 2025 affecting MongoDB Atlas Stream Processing, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 06:50 PM UTC
Resolved
Aug 27, 2025, 12:27 AM UTC
Duration
5h 37m
Detected by Pingoru
Aug 26, 2025, 06:50 PM UTC

Affected components

MongoDB Atlas Stream Processing

Update timeline

  1. identified Aug 26, 2025, 06:50 PM UTC

    We have identified an issue for MongoDB Atlas Streams metrics being reported to Datadog. In particular, Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. This may cause metrics to not be received by Datadog in a timely manner or missed entirely. Affected users may see gaps in their metric data in Datadog and this may cause alerting in some circumstances. Users can check the Atlas web UI for current metrics values. Cluster health is unaffected.

  2. identified Aug 26, 2025, 06:58 PM UTC

    We have identified an issue for MongoDB Atlas Streams metrics being reported to Datadog. In particular, Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. This may cause metrics to not be received by Datadog in a timely manner or missed entirely. Affected users may see gaps in their metric data in Datadog and this may cause alerting in some circumstances. Users can check the Atlas web UI for current metrics values. Cluster health is unaffected.

  3. identified Aug 26, 2025, 08:26 PM UTC

    We are continuing to debug an issue for MongoDB Atlas Streams metrics being reported to Datadog. Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. We are working hard on restoring these metrics and will continue to make status updates.

  4. identified Aug 26, 2025, 08:59 PM UTC

    We have stabilized the system and are working through a backlog of MongoDB Atlas Streams metrics for Datadog. We will move to monitoring once we have worked through the entire backlog.

  5. monitoring Aug 26, 2025, 09:43 PM UTC

    We have worked through the entire backlog of MongoDB Atlas Streams metrics for Datadog. We are now monitoring for any additional issues, and are configuring alerting in case we see another delay.

  6. resolved Aug 27, 2025, 12:27 AM UTC

    We have been monitoring the incident since 21:43 UTC, and see no evidence that it will recur. At this point, our metrics delay from MongoDB Atlas Streams to Datadog is within tolerances, and so we are treating this incident as Resolved.