MongoDB incident

Delayed cluster modifications in Azure East US 2

MongoDB experienced a minor incident on September 10, 2025 affecting MongoDB Cloud, lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started: Sep 10, 2025, 12:34 PM UTC
Resolved: Sep 10, 2025, 08:23 PM UTC
Duration: 7h 49m
Detected by Pingoru: Sep 10, 2025, 12:34 PM UTC

Affected components

MongoDB Cloud

Update timeline

identified Sep 10, 2025, 12:34 PM UTC

We are observing elevated error when provisioning resources due to an Azure service issue. Customers may see delayed cluster modifications for Azure clusters in East US 2. Please refer to the Azure dashboard for their service issue updates.
identified Sep 10, 2025, 05:50 PM UTC

Azure Eastus2 continues to experience elevated errors. Azure has now published it on their public status page here https://azure.status.microsoft/en-us/status
monitoring Sep 10, 2025, 08:06 PM UTC

We're seeing capacity errors come down in Azure Eastus2. We will continue monitoring the situation.
resolved Sep 10, 2025, 08:23 PM UTC

This incident has been resolved.