Monese experienced a notice incident on February 20, 2026, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 20, 2026, 02:44 PM UTC
We are currently experiencing an issue with Steady Pay credit issuance. This disruption is caused by an outage affecting our banking partner. Our banking partner is actively working to resolve the issue. We are closely monitoring the situation and will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- monitoring Feb 23, 2026, 06:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 09:13 AM UTC
This incident has been resolved.