Molecule incident
Auth0 - Elevated Errors on Public Cloud Environments
Molecule experienced a minor incident on April 28, 2026 affecting Auth0 User Authentication and Auth0 User Authentication, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 28, 2026, 09:01 PM UTC
Current Status: Monitoring User logins may be impacted; We have a fall back option if Molecule service is disrupted. We are closely monitoring the Auth0 status. Please report any login issues to [email protected] immediately. Auth0 is reporting: We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.
- resolved Apr 28, 2026, 10:35 PM UTC
Auth0 reports: Resolved Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment.