Molecule incident

ICE connectivity interruption

Critical Resolved View vendor source →

Molecule experienced a critical incident on September 9, 2026 affecting Molecule, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 08:28 AM UTC
Resolved
Sep 09, 2026, 08:47 AM UTC
Duration
18m
Detected by Pingoru
Sep 09, 2026, 08:28 AM UTC

Affected components

Molecule

Update timeline

  1. investigating Sep 09, 2026, 08:28 AM UTC

    We are currently experiencing an interruption to the ICE connection affecting market date/trade imports across ICE-connected accounts. Our team is actively investigating. No action is needed on your side. Trades and market data will be restored once the connection is restored. We'll post an update as soon as we know more. Thank you for your understanding.

  2. resolved Sep 09, 2026, 08:47 AM UTC

    The ICE connection has been restored and market data/trade imports are running normally again across all ICE-connected accounts. Any trades executed during the interruption will be re-fetched. Thank you for your patience.