MoEngage incident

[Dashboard-02] Delay in processing Data Imports & Exports

Minor Resolved View vendor source →

MoEngage experienced a minor incident on February 11, 2026 affecting User Imports and User Exports, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 04:12 PM UTC
Resolved
Feb 11, 2026, 05:50 PM UTC
Duration
1h 38m
Detected by Pingoru
Feb 11, 2026, 04:12 PM UTC

Affected components

User ImportsUser Exports

Update timeline

  1. monitoring Feb 11, 2026, 04:12 PM UTC

    We are experiencing a delay of around 90 minutes in processing data imports & exports. A fix has been implemented and currently the system is recovering.

  2. monitoring Feb 11, 2026, 04:16 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 11, 2026, 05:50 PM UTC

    This incident has been resolved.