MoEngage incident

Dashboard 03 - Delay in Stats update

Minor Resolved View vendor source →
Started
Mar 05, 2026, 03:28 PM UTC
Resolved
Mar 05, 2026, 05:15 PM UTC
Duration
1h 46m
Detected by Pingoru
Mar 05, 2026, 03:28 PM UTC

Affected components

Campaign Stats

Update timeline

  1. investigating Mar 05, 2026, 03:28 PM UTC

    We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time. Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

  2. identified Mar 05, 2026, 03:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 05, 2026, 03:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 05, 2026, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 05, 2026, 05:15 PM UTC

    This incident has been resolved.

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