MoEngage incident

Dc03 | Data ingestion lag | Event processing

Notice Resolved View vendor source →
Started
Mar 12, 2026, 05:05 PM UTC
Resolved
Mar 12, 2026, 07:18 PM UTC
Duration
2h 13m
Detected by Pingoru
Mar 12, 2026, 05:05 PM UTC

Affected components

In-app & On-site MessagingEvent Triggered Campaigns and Flows

Update timeline

  1. identified Mar 12, 2026, 05:05 PM UTC

    We are currently experiencing a delay in the data ingestion pipeline for following services: 1. Event Triggered Campaigns and Flows 2. Inbound Campaigns (In-App, OSM, WebP) 3. Recent Activity on User Profile We have identified the issue and mitigation has been deployed and lag is being monitored closely by teams.

  2. resolved Mar 12, 2026, 07:18 PM UTC

    This incident has been resolved.

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