MoEngage incident

Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns

Minor Resolved View vendor source →
Started
Mar 13, 2026, 02:12 AM UTC
Resolved
Mar 13, 2026, 05:16 AM UTC
Duration
3h 4m
Detected by Pingoru
Mar 13, 2026, 02:12 AM UTC

Affected components

Event Triggered Campaigns and Flows

Update timeline

  1. investigating Mar 13, 2026, 02:12 AM UTC

    Team is currently working on investigating following impacted services in DC03 - Smart Trigger & Flow Campaigns We apologize for inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.

  2. investigating Mar 13, 2026, 02:13 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 13, 2026, 02:32 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 13, 2026, 03:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 13, 2026, 05:16 AM UTC

    This incident has been resolved.

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