MoEngage incident

Dashboard 03 – Degraded Performance in Trigger-Based Flows

Minor Resolved View vendor source →
Started
Mar 31, 2026, 11:11 AM UTC
Resolved
Mar 31, 2026, 11:41 AM UTC
Duration
29m
Detected by Pingoru
Mar 31, 2026, 11:11 AM UTC

Affected components

Event Triggered Campaigns and Flows

Update timeline

  1. monitoring Mar 31, 2026, 11:11 AM UTC

    We are currently experiencing degraded performance in our Trigger-Based Flows system. This is causing delays of up to 45 minutes in user entry and movement within Trigger-Based Flows. Please note that Event-Triggered Campaigns remain unaffected. Our team has fixed the issue and is actively monitoring the system. We apologize for the inconvenience and appreciate your patience as we work to resolve this.

  2. resolved Mar 31, 2026, 11:41 AM UTC

    This incident has been resolved. The lag was observed from 06:45 UTC (12:15pm IST) to 11:30 UTC (05:00pm IST).

Looking to track MoEngage downtime and outages?

Pingoru polls MoEngage's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when MoEngage reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track MoEngage alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring MoEngage for free

5 free monitors · No credit card required