MobilePay experienced a minor incident on July 16, 2025 affecting App Login, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
App Login
Update timeline
- investigating Jul 16, 2025, 11:40 AM UTC
Vipps/MobilePay is experiencing problems with login into the app and this affects some users on Android devices. We are working on resolving the issue, and will send an update as soon as we have new information
- investigating Jul 16, 2025, 12:41 PM UTC
We are continuing to investigate this issue.
- resolved Jul 16, 2025, 01:59 PM UTC
This issue has been identified to affect a small percentage of Android users, a hotfix will be rolled out this evening.