MobilePay incident

Degraded service for some users

Minor Resolved View vendor source →

MobilePay experienced a minor incident on July 19, 2025 affecting Payment Processing, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 10:18 PM UTC
Resolved
Jul 19, 2025, 11:33 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 19, 2025, 10:18 PM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Jul 19, 2025, 10:18 PM UTC

    There are problems with our payment infrastructure provider, and this affects card payments for some users in Vipps / MobilePay. We will send an update as soon as we have new information.

  2. monitoring Jul 19, 2025, 10:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 19, 2025, 11:33 PM UTC

    This incident has been resolved.