MobilePay incident

Degraded service for Report API

Notice Resolved View vendor source →

MobilePay experienced a notice incident on August 27, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 01:04 PM UTC
Resolved
Aug 22, 2025, 09:00 AM UTC
Duration
Detected by Pingoru
Aug 27, 2025, 01:04 PM UTC

Update timeline

  1. resolved Aug 27, 2025, 01:04 PM UTC

    On August 22nd, we enabled a feature flag for all ledgers that enabled new functionality in the Report API. Between 10:59 and 13:55, any requests to "/report/v2/ledgers/" could have received incomplete data for both Funds and Fees. At 13:55 we reverted the change and restored the original behaviour. All requests to the Report API after 14:00 would have received complete data.