Mitel incident

Issue with Chat Attachments

Minor Resolved View vendor source →

Mitel experienced a minor incident on May 12, 2022 affecting Chat and Chat and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2022, 12:10 PM UTC
Resolved
May 12, 2022, 12:50 PM UTC
Duration
40m
Detected by Pingoru
May 12, 2022, 12:10 PM UTC

Affected components

ChatChatChat

Update timeline

  1. investigating May 12, 2022, 12:10 PM UTC

    We're currently investigating an issue with chat attachments in all regions (US, EU, and AP)

  2. identified May 12, 2022, 12:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2022, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2022, 12:50 PM UTC

    This incident has been resolved.