Mitel incident

Errors Creating Users for CloudLink Enabled MiCollab Clients

Major Resolved View vendor source →

Mitel experienced a major incident on April 5, 2023 affecting Admin and Admin and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 01:35 PM UTC
Resolved
Apr 05, 2023, 02:03 PM UTC
Duration
28m
Detected by Pingoru
Apr 05, 2023, 01:35 PM UTC

Affected components

AdminAdminAdmin

Update timeline

  1. identified Apr 05, 2023, 01:35 PM UTC

    We're currently aware of an issue causing failures creating users for CloudLink enabled MiCollab installations, and are working toward a resolution.

  2. monitoring Apr 05, 2023, 01:45 PM UTC

    We've implemented a fix for this issue, and verified that new users can be created for CloudLink enabled MiCollab installations.

  3. resolved Apr 05, 2023, 02:03 PM UTC

    This incident has been resolved. This issue was caused by an update to schema validation on CloudLink Admin API.