Mitel incident

Increase in RTP port range for CloudLink Solutions

Notice Resolved View vendor source →

Mitel experienced a notice incident on March 3, 2023, lasting 89d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2023, 02:10 PM UTC
Resolved
Jun 01, 2023, 01:38 PM UTC
Duration
89d 23h
Detected by Pingoru
Mar 03, 2023, 02:10 PM UTC

Update timeline

  1. monitoring Mar 07, 2023, 02:10 PM UTC

    There is an increase in RTP/SRTP capacity in CloudLink which will be made available within 60 days of this notice. It is recommended that customer update their network security systems to allow for the increase in traffic capacity prior to the go live date. The planned date to increase the port range is the 16th of May 2023. Old port range: 16384 – 32768 New port range: 16384 – 49152 For more details please refer to KMS article: https://mitel.custhelp.com/app/answers/answer_view/a_id/1018987

  2. monitoring May 18, 2023, 02:08 PM UTC

    This update has been delivered as of 17th of May 2023.

  3. resolved Jun 01, 2023, 01:38 PM UTC

    This incident has been resolved.