Mitel incident

CloudLink Gateway Update Before September 13, 2023

Notice Resolved View vendor source →

Mitel experienced a notice incident on August 16, 2023, lasting 41d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 05:00 PM UTC
Resolved
Sep 27, 2023, 01:19 PM UTC
Duration
41d 20h
Detected by Pingoru
Aug 16, 2023, 05:00 PM UTC

Update timeline

  1. monitoring Aug 16, 2023, 05:26 PM UTC

    Effective September 13, 2023, backward compatibility to versions of the CloudLink Gateway prior to version 2.3.0 will not be supported. Mitel recommends that partners upgrade their installed CloudLink Gateway customers to a minimum version of 2.3.0 to avoid service disruption on or after September 13, 2023. For more information please refer to KMS article SO7692 or use the following link: https://mitel.custhelp.com/app/answers/answer_view/a_id/1019647

  2. resolved Sep 27, 2023, 01:19 PM UTC

    This incident has been resolved.