Mitel incident

Mitel One users not able to log into the application.

Notice Resolved View vendor source →

Mitel experienced a notice incident on January 16, 2025 affecting Mitel One, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 12:22 PM UTC
Resolved
Jan 17, 2025, 01:10 PM UTC
Duration
1d
Detected by Pingoru
Jan 16, 2025, 12:22 PM UTC

Affected components

Mitel One

Update timeline

  1. investigating Jan 16, 2025, 12:22 PM UTC

    We are currently investigating reports of Mitel One users not being able to log into the application. The underline issue appears to be related to the MiVO400 and is currently under investigation.

  2. monitoring Jan 16, 2025, 01:24 PM UTC

    A fix has been deployed and we are monitoring. The fix may take some time to propagate but you can force a sync by logging into the Web Admin for your MiVO400. When successful you will see a full green dot at the top of the page.

  3. resolved Jan 17, 2025, 01:10 PM UTC

    This incident has been resolved.