Mitel incident

Issues with Welcome E-mails

Notice Resolved View vendor source →

Mitel experienced a notice incident on November 1, 2023 affecting Admin and Admin and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 02:00 PM UTC
Resolved
Nov 01, 2023, 02:00 PM UTC
Duration
—
Detected by Pingoru
Nov 01, 2023, 02:00 PM UTC

Affected components

AdminAdminAdmin

Update timeline

  1. resolved Nov 01, 2023, 02:51 PM UTC

    From October 27 through November 1, 2023 some customers may have not received a welcome e-mail from the platform. This has now been resolved and welcome e-mails are sending correctly. This was caused by an issue with a down stream service provider.