MIT IS&T incident

Touchstone Authentication Issue

Notice Resolved View vendor source →

MIT IS&T experienced a notice incident on September 2, 2025, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 04:38 AM UTC
Resolved
Sep 02, 2025, 11:45 AM UTC
Duration
7h 6m
Detected by Pingoru
Sep 02, 2025, 04:38 AM UTC

Update timeline

  1. identified Sep 02, 2025, 04:38 AM UTC

    IS&T has identified an issue with Touchstone authentication impacting Global Protect, Atlas, Alumni as well as other services.

  2. monitoring Sep 02, 2025, 10:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 11:45 AM UTC

    This incident has been resolved.