Affected components
Update timeline
- investigating Feb 19, 2026, 01:53 PM UTC
The network is down in several FSILG locations. This is due to a cut fiber optic cable in Boston. The fiber vendor is currently working on restoring the circuits. At this time we do not have an ETA on the repair but IS&T will continue to monitor and update as the situation progresses. Affected Houses ET - ZBT - PIKA - CP - XF - PKT - DTD - PLP - ND
- resolved Feb 20, 2026, 02:12 PM UTC
The fiber vendor completed repairs on the damaged cable and network was restored to all effected FSILG locations just before 5:30 am today. If you continue to experience any network related issues in the FSILG locations listed, please contact the Service Desk at 617-253-1101 or [email protected]
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