Mintra incident

Virtual ECDIS Simulators Unavailable

Critical Resolved View vendor source →

Mintra experienced a critical incident on October 9, 2025 affecting ECDIS/Free Play, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 07:41 AM UTC
Resolved
Oct 16, 2025, 06:11 AM UTC
Duration
6d 22h
Detected by Pingoru
Oct 09, 2025, 07:41 AM UTC

Affected components

ECDIS/Free Play

Update timeline

  1. investigating Oct 09, 2025, 07:41 AM UTC

    We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may encounter errors when accessing "Practice Mode". The practical questions for the ECDIS Type-Specific Exams have been disabled Our teams are aware and are currently investigating this

  2. resolved Oct 16, 2025, 06:11 AM UTC

    This incident has been resolved.