Mintra experienced a minor incident on November 12, 2025 affecting ECDIS/Free Play, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
ECDIS/Free Play
Update timeline
- investigating Nov 12, 2025, 10:35 AM UTC
Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority. Users who experience an error can attempt to launch VMs a log in via https://www.trainingportal.co.uk/
- resolved Nov 12, 2025, 01:22 PM UTC
This incident has been resolved.