Mintlify incident

Search Quality Degredation

Minor Resolved View vendor source →
Started
Feb 07, 2026, 11:27 PM UTC
Resolved
Feb 07, 2026, 11:27 PM UTC
Duration
Detected by Pingoru
Feb 07, 2026, 11:27 PM UTC

Update timeline

  1. investigating Feb 06, 2026, 07:10 PM UTC

    Status: Investigating We are investigating reports of specific search indexes being partially degraded. We are identifying the root cause and formulating a solution to repair all broken indexes. Any customers that feel that they are affected should run a manual update which will repair their index automatically.

  2. identified Feb 06, 2026, 07:26 PM UTC

    Status: Identified We have identified a fix that will repair most broken indexes and are working on deploying it now.

  3. monitoring Feb 07, 2026, 10:37 PM UTC

    Status: Monitoring We have identified the root cause of fragmented indexes as a step in our ingestion pipeline when embing documents. A fix has been rolled out over night and we have not noticed any further ingestion failures. We identified and fixed 50 deployment's indexes and are doing a final scan to ensure all indexes are healthy.

  4. resolved Feb 07, 2026, 11:27 PM UTC

    Status: Resolved We have identified all indices which are half complete and ran manual updates to repair them.

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